If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Ogdenville Inc dba Teammates and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1 (https://commonpaper.com/standards/cloud-service-agreement/2.1/), which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: An end-to-end platform to design and manage a virtual AI workforce.

Order Date: The Effective Date

Subscription Period: 1 month(s)

Cloud Service Fees:

Certain parts of the Product have different pricing plans, which are available at Provider’s pricing page (https://www.teammates.work/pricing). Customer will pay Provider the applicable Fees based on the Product tier and Customer’s usage. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.  

Payment Process:

Automatic payment:

Customer authorizes Provider to bill and charge Customer's payment method on file Monthly for immediate payment or deduction without further approval.

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.

Use Limitations:  As outlined in the relevant product plan on https://www.teammates.work/pricing

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Ogdenville Inc dba Teammates

Effective Date: The date Customer first accepts this Agreement.

Governing Law:  The laws of the State of Delaware 

Chosen Courts: The state or federal courts located in Delaware

Covered Claims:

• ‍Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.‍
• Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: 

The fees paid or payable by Customer to provider in the 12 month period immediately before the claim

Notice Address:

For Provider: legal@teammates.work

For Customer: The main email address on Customer's account

Attachments and Supplements

Security Policy:

Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.

Security Policy available at: https://trust.teammates.work/

Provider will maintain annually updated reports or annual certifications of compliance with the following: SOC2 Type II 

Changes to the Standard Terms

No AI Training. Section 1.6 does not apply. Provider may not use Customer Content or Usage Data to train any artificial intelligence, machine learning, or large language models in accordance with our Privacy Policy.

During the free trial period: (1) Sections 1.2, 7.3, 7.4, and 10 do not apply; (2) there are no Increased Claims or Unlimited Claims; and (3) the General Cap Amount is $1,000 for all claims arising during the free trial period.